{"id":3488,"date":"2026-07-21T06:47:14","date_gmt":"2026-07-21T06:47:14","guid":{"rendered":"https:\/\/skullhong123.mycafe24.com\/faq\/"},"modified":"2026-08-12T15:59:43","modified_gmt":"2026-08-12T06:59:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/skullhong.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Announcements<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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FAQ<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Q&A<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t Q. Can I cancel my order immediately after placing it?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Order cancellations are only possible if the item is before the shipping preparation stage<\/strong>. If you wish to cancel your order, please contact our customer service center or Q&A board as soon as possible. Orders that have already been shipped are difficult to cancel and must proceed with the exchange\/return process after receipt. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. What payment methods do you support?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Currently, SKULLHONG accepts payments via credit card, simple payment, PayPal, and other supported payment methods<\/strong>. Available payment methods may vary depending on the country and payment environment. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. How much is shipping?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Domestic shipping costs \u20a95,000<\/strong>, and free shipping applies to orders over \u20a9100,000<\/strong>. International shipping costs are automatically calculated based on the destination country and the weight of the ordered items, and the exact amount can be confirmed at checkout. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. How long does delivery take?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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After your order is completed, items are generally shipped within [1-3 business days \/ 2-7 business days]<\/strong>, and additional time may be required for delivery depending on the shipping address. Delivery schedules may be delayed due to high order volumes, pre-order\/reservation items, or public holidays. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. How do I request an exchange\/return?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Please contact our customer service center or Q&A board within 7 days<\/strong> of receiving your item, and we will guide you through the process. Items must be in unused condition<\/strong>, and exchanges\/returns are only possible if tags\/packaging\/components are not damaged. For exchanges\/returns due to a simple change of mind, the round-trip shipping fee is the customer's responsibility. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. Can sale items be returned?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Due to the nature of sale items, exchanges and returns due to a simple change of mind may be restricted<\/strong>. However, in cases of incorrect delivery or product defects, exchanges\/returns can be processed as usual. Please be sure to check the information on the product detail page before purchasing. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. How are points accumulated?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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For member purchases, points are automatically accumulated after the order status is completed as purchase confirmed<\/strong>. Accumulation rates and usage conditions may vary depending on events or operational policies, and detailed information can be found on My Page. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQ. Where can I find the size guide?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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You can find it in the Size Guide<\/strong> or Size Information tab<\/strong> on each product detail page. Since actual measurements may vary for each product, please be sure to check the size information for the relevant product before purchasing. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Announcements FAQ Q&A Q. Can I cancel my order immediately after placing it? Order cancellations are only possible if the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3488","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/pages\/3488","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/comments?post=3488"}],"version-history":[{"count":4,"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/pages\/3488\/revisions"}],"predecessor-version":[{"id":6407,"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/pages\/3488\/revisions\/6407"}],"wp:attachment":[{"href":"https:\/\/skullhong.com\/en\/wp-json\/wp\/v2\/media?parent=3488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}